Is Record Go legit?
A real Spanish budget operator, mostly at Spanish and Portuguese airports. Bookings are honored; the risk is the return inspection, so document everything.
What to expect at the counter
- Return inspections are strict — do the full video walkaround at return and ask for a staff signature on the condition whenever possible.
- Standalone excess insurance is accepted practice: decline the desk waiver calmly and show your policy if questioned.
The deposit
High without the desk waiver, in line with other Spanish budget operators — ensure your credit card limit covers it.
The hold must be on a card with sufficient free limit — a declined deposit at the desk usually means being pushed into the expensive counter waiver. Check your card limit before you travel, not at the airport.
How to rent from Record Go without getting stung
- Buy standalone excess insurance before the trip — compare policies here — and bring proof of it.
- Video the car at pickup and return — our 3-minute evidence routine makes charges indefensible.
- Get every existing mark on the condition report before signing.
- If a charge appears later anyway: the Record Go dispute guide has the escalation path.
Frequently asked questions
Is Record Go legit or a scam?
A real Spanish budget operator, mostly at Spanish and Portuguese airports. Bookings are honored; the risk is the return inspection, so document everything.
How big is the Record Go deposit?
High without the desk waiver, in line with other Spanish budget operators — ensure your credit card limit covers it.
Do I need Record Go's damage waiver?
No — the desk waiver is optional. Standalone excess insurance covers the same liability (usually including tyres, glass and undercarriage that desk waivers exclude) for a fraction of the price. The desk cannot require you to buy theirs, though declining it means a larger deposit hold.
What if Record Go charges me after the rental?
Post-return charges must be backed by condition reports, dated photos and a real repair invoice. If they aren't, dispute the charge — see our Record Go dispute guide for the exact escalation path.
Booking with Record Go? Cover the excess before you fly
Standalone excess insurance refunds what the rental desk charges you — damage, tyres, windscreen, admin fees — for a fraction of the desk's own waiver price.
Get covered from ~£3/day →✓ Covers the full excess · ✓ Tyres, glass & undercarriage included · ✓ Annual policies for frequent renters
We may earn a commission if you buy through this link. It never costs you extra. Compare all excess insurers